SMB Support
Willow Starcom provides complete support for SMB’s from hardware and software support to internet security and remote worker connectivity, we offer a wide range of support services and service levels to take care of all your IT support needs.
Whatever your budget and in-house IT expertise, we can tailor the package for as much or as little support as you need.
For a Fixed Annual Fee You Could Receive:
- Full support and management of all aspects of your technology.
- Unlimited telephone, remote and on-site support.
- 24x7 access to our helpdesk and support teams.
- Dedicated sales and technical account managers.
- Proactive system monitoring and maintenance to minimise downtime.
- Application of operating system service packs and hot fixes.
- Internet usage monitoring, reporting and policy enforcement.
