On-site IT Support  

Willow Starcom's expertise in network maintenance and support is first class. Over the years we have gathered experience and earned the technical know-how on a wide range of IT products, devices and peripherals. Our open menu of maintenance and support options ensures that each client can have an SLA that has been tailored to their individual specifications.  

Clients can choose from a range of guaranteed response and fix levels and for mission critical systems, can opt for uninterrupted 24hr, 365 day cover.  

We also carry an extensive range of spares for both repair and hot-swap purposes to ensure minimum disruption to daily working practices.  

• Range of Response/Fix Levels (2 x 2,4 x 4,8 x 8 etc)
• 24 hr /365 day cover available
• Loan equipment
• Hot-Swap units available
• Time and Materials service